Contact US
Have a question, want to place a custom order for a special trip or event, or just want to tell our Head of Quality Control, Si, what a good boy he is? Use the form below or email us. We’d love to hear from you!
Frequently Asked Questions
What is your Return Policy
Returns and exchanges are accepted within 30 days of delivery. Items must be unworn, unwashed, with tag, and in original condition (free from hair, mud, or marsh water). It must also be in the original packaging. Customers are responsible for return shipping unless the item arrived damaged or we made a mistake. Refunds will be issued to your original payment method once we receive and inspect the return. Returns go across the nose of Si, our retired duck dog turned Head of Quality Control. Returns get his full attention—like a whistle sit at 100 yards. He reviews every return with the focus of a dog waiting for the next mark. He’s fair but don’t test his patience with a muddy hoodie.
How can I contact customer support?
Shoot us an email at Hello@RealDogsRunNaked.com or contact customer support at 732-863-6682.
What payment methods do you accept?
Credit/Debit Cards, Apple Pay, GPay, PayPal
What are your shipping options?
Fed Ex Overnight, Second Day, Ground, USPS Ground Advantage; Free standard shipping over $89.
Do you ship internationally?
No
How can I track my order?
Tracking information is emailed after order is placed.
What should I do if I receive a damaged or incorrect item?
Email us at Hello@RealDogsRunNaked.com or contact Customer Support at 732.863.6682
Where do I enter my promo code?
There is a section at checkout to enter promo codes.
How do I place a custom or bulk order?
Have a trip or special event planned and need a custom or bulk order? Contact customer support at 732.863.6682 or email us at Hello@RealDogsRunNaked.com